PRIVACY NOTICE
Gen 4 Sdn Bhd
1. Introduction
Gen 4 Sdn Bhd (Known As Gen 4 Training) respects your privacy and is committed to handling your personal data responsibly. This Privacy Notice explains how we collect, use, disclose and protect personal data when you contact us or submit a training proposal request through our website.
2. Personal Data We Collect
Depending on your enquiry, we may collect the following information:
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- Full name
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- Work email address
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- Organisation or company name
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- Contact number
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- Type of training programme requested
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- Estimated number of participants
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- Training objectives, requirements and other information you choose to provide
Please do not include sensitive or unnecessary personal information in your enquiry.
3. How We Use Your Personal Data
We may use your personal data to:
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- Respond to enquiries and requests for training proposals.
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- Understand your organisation’s training requirements.
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- Recommend suitable training programmes.
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- Prepare quotations, proposals and related documents.
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- Communicate with you regarding your enquiry.
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- Maintain business records and comply with applicable legal obligations.
We will not use your enquiry details for unrelated marketing purposes without an appropriate legal basis or consent where required.
4. Disclosure of Personal Data
Your personal data may be accessed by authorised personnel and relevant service providers who assist us in operating our website, managing enquiries or delivering our services.
We may also disclose personal data where required or permitted by applicable law. We do not sell your personal data.
5. Data Security and Retention
We take reasonable steps to protect personal data against unauthorised access, disclosure, alteration or loss.
Personal data will be retained only for as long as reasonably necessary for the purposes described in this Notice, including legitimate business, record-keeping and legal requirements, before being securely deleted or anonymised where appropriate.
No method of electronic storage or transmission is completely secure.
6. Your Rights
Subject to applicable law, you may request access to or correction of your personal data, withdraw consent where consent is the applicable basis for processing, or raise questions about how your information is handled.
We may need to verify your identity before responding to a request.
7. Cookies and Website Services
Our website may use cookies or similar technologies and third-party services to maintain website functionality, improve performance or understand website usage. The information collected depends on the services enabled on our website and their respective settings.
8. Contact Us
If you have questions about this Privacy Notice or wish to make a request concerning your personal data, please contact:
Gen 4 Sdn Bhd (Known as Gen 4 Training)
Email: admin@gen4training.my
Phone: 019-472 2356
9. Updates to This Notice
We may update this Privacy Notice from time to time to reflect changes in our practices, services or applicable legal requirements. The latest version will be published on this page.
